Overview

The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment experiences. The company presents or hosts a broad array of premier events in its diverse collection of iconic venues: New York’s Madison Square Garden, Hulu Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, CA; and The Chicago Theatre. Other MSG properties include legendary sports franchises: the New York Knicks (NBA) and the New York Rangers (NHL); two development league teams – the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL); and esports teams through Counter Logic Gaming, a leading North American esports organization, and Knicks Gaming, MSG’s NBA 2K League franchise. In addition, the Company features the popular original production – the Christmas Spectacular Starring the Radio City Rockettes – and through Boston Calling Events, produces New England’s preeminent Boston Calling Music Festival. Also under the MSG umbrella is TAO Group, a world-class hospitality group with globally-recognized entertainment dining and nightlife brands: Tao, Marquee, Lavo, Avenue, Beauty & Essex and Vandal. More information is available at www.themadisonsquaregardencompany.com

Role Summary

The DevOps Engineer will build and maintain automation of MSG Ventures software development operations activities. They will manage the building of scalable systems, monitoring, alerting, and tools. This is a hands-on position that will lead by example. The ideal DevOps engineer has a broad skillset, including knowledge of development, operations, security, infrastructure, and support. They will work collaboratively with other engineering teams to deploy and operate our systems, help automate and streamline operations and processes, build and maintain tools for deployment, monitoring and operations, and troubleshoot and resolve issues. The successful candidate will bring a strong engineering background with a focus on automation, and innovation in physical and cloud environments.

Specific Functions/Activities Summary

• Build, develop, and manage a high-performing infrastructure to meet the needs of a rapidly growing and changing business in a rapidly changing technology landscape
• Take responsibility for the overall planning, execution and success of complex technical projects
• Oversee the development of automation and processes to enable teams to deploy, manage, configure and scale their applications in physical data centers as well as in the cloud, including SLAs, 24x7 monitoring, alerting and return to service
• Design and implement appropriate scalable environments for backend applications and services, while engineering suitable release management procedures and providing production support.
• Develop and enable continuous integration/continuous deployment (CI/CD) for automation system components.
• Own partnership with cross-functional technology, design, and production teams to ensure consistent, beneficial team interaction and solution delivery.

Qualifications

• A strong drive for continuous improvement
• BS degree in CS, EE, CE or equivalent work experience along these lines; 5+ years of experience in Operations or Software Engineering with 2+ years in a dedicated DevOps position
• You have recent experience with cloud-based CI/CD workflows
• Experience managing one or more cloud computing platforms, as well as physical computing platforms
• Experience with virtualization, containerization, autoscaling and auto configuration techniques and technologies
• Experience working with a wide range of open source tools and distribution platforms
• Experience in change management, incident management, software development and automated deployment of both software and systems
• Strong communication skills, ability to interact with stakeholders, ability to communicate technical concepts to a non-technical audience
• You ask for help as easily as you give it
• Documentation is a way of life. Automation is a persistent OKR
• You are organized and it shows
• We work in an agile environment; we Scrum, we Kanban, we use Post-It notes when we have to. We’re agile. You are as well.

Education

At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.

EEO Statement

Candidates who have completed 60 credits of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred.