How to Apply:

Please send cover letter with salary requirements and resume to [email protected] with the title "Manager, Benefits Access" in the subject line. No phone calls or faxes accepted.

Reports to: Director, Crisis and Emergency Supports

Organization Summary: United Way of New York City (UWNYC) is a nonprofit mobilizing people and organizations to eradicate barriers and create opportunities that improve the lives of low-income New Yorkers. Part of the United Way Worldwide system, one of the world's most recognized charitable brands, we envision caring communities in which all individuals and families have access to quality education and the opportunity to lead healthy and financially secure lives. We strive to model our values in all our relationships, both internal and external: Collaboration, Compassion, Integrity, Accountability, and Superior Performance.

Position Description: The Manager’s primary responsibility is to manage the programmatic activities of the Food Support Connections (FSC) program and Emergency Food and Shelter Program (EFSP). FSC’s food and benefits access strategy is focused on connecting eligible households to Supplemental Nutrition Assistance Program (SNAP) and other available public resources. For FSC, the Manager is responsible for working directly with community-based partners on meeting grant deliverables, including timely submissions of quarterly progress reports, budgets and expense reports through our internal fiscal management system, and tracking program outputs in our data management system. EFSP’s food and benefits access strategy is focused on supporting NYC’s emergency food and shelter programs and households in crisis with funds to cover rent, mortgage and utility costs. For EFSP, the Manager is responsible for working directly with community-based partners on meeting grant deliverables, including timely submissions of interim and final reports and providing technical assistance to partners on grant requirements.

Job Responsibilities:

• Serve as the primary point of contact for FSC and EFSP partners to provide technical assistance and guidance to ensure partners can meet deliverables and remain in compliance.
• Oversee the Trax 8 data management system and internal fiscal management system (FMS) in collaboration with IT and Finance departments for FSC partners.
• Develop Trax 8 and FMS training materials and use materials to conduct trainings for FSC partners.
• Develop outreach materials for FSC partners.
• Prepare quarterly and yearly grant, budget and expense progress report documents for FSC partners.
• Develop and distribute program reports for FSC partner organizations in order to share performance outcomes, best practices and project relevant information across the SNAP outreach network.
• Stay informed of SNAP policies on the local and national level.
• Participate in SNAP Taskforce meetings with external partners.
• Assist in the development of funding allocation guidelines as well as with creating scoring and tracking tools for EFSP partners.
• Review interim and final grant reports for EFSP partners.
• Other projects and duties as assigned.

Skills, Knowledge and Experience:

• Master’s degree in social work, public administration, public health, sociology or related fields with a minimum of 2 years work experience or a bachelor’s degree in sociology, politics, public administration or related social sciences, with a minimum 4 years of related work experience.
• Knowledge of, and experience with, nonprofit grant management and program administration, and/or demonstrated knowledge of SNAP and other public benefits.
• Strong team orientation, relationship-building and negotiation skills, and ability to collaborate with diverse groups of people.
• Strong presentation, public speaking and meeting facilitation skills.
• Excellent organizational, project management, time-management, and negotiation skills with ability to collaborate with diverse groups of people.

• Detail-oriented, self-motivated, driven, proactive, collaborative, flexible, and good-natured.
• Strong technology aptitude skills including knowledge of enterprise software systems, and able to easily learn new programs and technologies.
• Proficient in Microsoft Office Suite (Word, Excel, Access, PowerPoint, Publisher, Outlook).

Key Competencies:

• Relationship Oriented
• Effective & Engaging Communication
• Planning and Project Management
• Collaboration
• Accountability
• Integrity
• Cultural Competency
• Compassion

How to Apply:

Please send cover letter with salary requirements and resume to [email protected] with the title "Manager, Benefits Access" in the subject line. No phone calls or faxes accepted.

United Way of New York City is an Equal Employment Opportunity Employer

UNITED WAY CORE COMPETENCIES FOR ALL STAFF

• Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations.
• Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
• Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
• Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
• Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.